Inside every one of our client centers is a fitness fantasy land. We're looking for Membership Advisor's to be our voice. You're the person with the megaphone shouting out to the world "Hey, check this out!" and opening the door to say, "Come inside." You know who you are -- a pied piper who is a highly motivated, goal driven, self starter and team player with excellent follow through. You are the type of person that can captivate others and compel them to take that first step toward a lifestyle of fitness and fun. We have sales positions available throughout the DFW area. You can check more about us at www.fmconsulting.net
RESPONSIBIILITIES INCLUDE, BUT NOT LIMITED TO;
- Reach and surpass personal sales goals
- Prospect via member referrals, Welcome to the club forms, cold calls, approved flyers, guest traffic, phone inquiries, etc
- Conduct high quality tours of facility
- Demonstrate knowledge of the club brand and model behavior in accordance with the club mission statement.
- Work from front desk to create leads/sales as per "Up System".
- Answer phones in a courteous, helpful manner.
- Initiate the selling of personal training, and all ancillary services at point of sale.
- Make member retention calls.
- Assist in execution of sales for other Membership Advisors.
- Execute Membership Retention Program.
- Have excellent knowledge of the club’s services and facilities.
- Create friendly atmosphere for members and guests.
- Know, understand, and follow all policies, procedures, and standards.
- Facilitate all member requests or forward to a manager.
- Maintain professional manner at all times.
- Keep work area clean, neat and organized.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in Employee Handbook.
- Above description may be subject to change or alteration at any time.
QUALIFICATIONS:
- 2 years sales experience preferred
- Exceptional sales skills
- Self motivator
- Excellent verbal communication
- Strong customer service skills
Jim Thomas Fitness Management & Consulting 2221 Justin Road #119-147 Flower Mound, TX 75028 Fax: 214-292-8553 Phone: 800-929-2898
I’ve blogged about the importance of referral marketing and strategies for getting the most out of a referral campaign. We know that the idea of creating a referral marketing strategy from scratch, let alone implementing a campaign, can be daunting. But it is important to kick-start the process now. According to the New York Times, 65% of new business comes from referrals.
Here are 5 steps to get you started:
1) Build a list of email contacts. Start building a database of your best customers that includes their email addresses. Email is the best, most effective way to send them referral deals. There are several methods for collecting email addresses. Plugging these emails into a referral system is optimal (I’ll get into this more later)
2) Create a deal for new customers. Your offer should be compelling enough that your customers will want to pass it on to their friends and family. For example, offering 50% off first-time service with your gym is a special offer that will motivate your customers to pass it along.
3) Properly thank your referring customers. Give a real gift, like movie tickets or a gift card to a restaurant, instead of just a discount off your service. This will feel more like the genuine “thank you” that it is rather than an incentive for bringing you a referral, which is not really the motivation.
4) Spread the word. Let your customers know that you have a referral program and don’t be shy about asking them for referrals. If you have a large customer base or are unsure about whom to ask for referrals, start by asking customers who have already given you a positive review. Your clients are more likely to pass on the deal you’re offering to new customers if you make it easy for them to email or print out the deal, or share it on their Facebook pages. it’s important to have a system in place that simplifies the process and keeps it hassle free. Also, don’t forget about the referrer! Follow through on the gift that you promised and make it easy for them to redeem their gift. Email is a great way to get the word out and so is Facebook.
5) Use a structured referral system. The best way to run a consistently referral promotion is to use an automated system. if you don’t already have a system in place to allow your customers an easy way to share passes via social media, I would recommend taking a look at a social media referral system. They are normally inexpensive and offer a great return for the price. I recommend Share your Fit, a system that builds each gym a custom page with all forms of social media integrated in one place, making it easy for your members to send out passes to friends and family. This particular system automates the referral process, taking the pressure off of your sales staff and members while getting your pass in front of hundreds of potential members. For more information on the Share Your Fit referral system visit www.shareyourfit.com/ or call 1-800-378-5841
Opportunities are Available in the Fitness Industry to be a Health Club, Fitness Center or Gym owner
No Franchise Fees. No Royalty Fees. Save Thousands.
Be your own boss and own your own health club or gym. We have clients nationwide that can provide a qualified buyer with the opportunity to be their own boss and earn an above average income. The consulting services of Fitness Management & Consulting and proven programs make it easy for you to get started on your path to achieving your dream of starting your own health club.
The Fitness Industry is a Growing
The Fitness Industry is booming. The percentage of people belonging to health clubs and gyms has doubled over the past 20 years. More growth is expected, fueled by an aging Baby Boomer generation in search of eternal youth and the reality that regular exercise can prevent or control diseases that are driving health care costs relentlessly upward.
Economically, the health club industry has proven to be recession-proof, averaging an 8% annual growth rate since the early 1990’s across all health clubs and gyms.
How Fitness Management & Consulting Helps You Become Successful
Our dedicated support team is here to help you get started and become a successful health club owner.
Financing assistance:Available through our network. Whether you are a first time business owner or an established entrepreneur, our associates will be able to help you navigate the process and help you to get the financing you need to help you realize your goal of starting your own fitness business.
Real estate and site selection:Our real estate team helps you choose a location with maximum profit potential through a review of your desired area, demographics research and much more. Plus we assist with lease negotiation, helping you to get started on opening your fitness club quickly.
Build out and design of your Health Club:Our dedicated network is here to help you with the planning, design and execution of your clubs build out.
Pre-opening training:To help you become a successful health club owner from the day you open your doors, we offer consulting services on everything from business operations, sales and marketing, membership support and much more, to get you started on the right foot.
Grand opening training support:We support your Health Club grand opening with consulting services to help spread the word about your club in the local community.
Continued success training and support:Year-round consulting offering business support along with sales and marketing programs keep your club operating smoothly.
Equipment and Accessories: We supply the best fitness equipment (all brands) and accessories at the best prices.
Website and Social Media design along with online sign up
Billing Company and Collections
No Franchise Fees. No Royalties. Save Thousands.
Contact us today to learn more about why Gym ownership is the right investment.
Opportunities are Available in the Fitness Industry to be a Health Club owner
Be your own boss and own your own health club or gym. We have clients nationwide that can provide a qualified buyer with the opportunity to be their own boss and earn an above average income. The consulting services of Fitness Management & Consulting and proven programs make it easy for you to get started on your path to achieving your dream of starting your own health club.
The Fitness Industry is a Growing
The Fitness Industry is booming. The percentage of people belonging to health clubs and gyms has doubled over the past 20 years. More growth is expected, fueled by an aging Baby Boomer generation in search of eternal youth and the reality that regular exercise can prevent or control diseases that are driving health care costs relentlessly upward.
Economically, the health club industry has proven to be recession-proof, averaging an 8% annual growth rate since the early 1990’s across all health clubs and gyms.
How Fitness Management & Consulting Helps You Become Successful
Our dedicated support team is here to help you get started and become a successful health club owner.
Financing assistance:Available through our network. Whether you are a first time business owner or an established entrepreneur, our associates will be able to help you navigate the process and help you to get the financing you need to help you realize your goal of starting your own fitness business.
Real estate and site selection:Our real estate team helps you choose a location with maximum profit potential through a review of your desired area, demographics research and much more. Plus we assist with lease negotiation, helping you to get started on opening your fitness club quickly.
Build out and design of your Health Club:Our dedicated network is here to help you with the planning, design and execution of your clubs build out.
Pre-opening training:To help you become a successful health club owner from the day you open your doors, we offer consulting services on everything from business operations, sales and marketing, membership support and much more, to get you started on the right foot.
Grand opening training support:We support your Health Club grand opening with consulting services to help spread the word about your club in the local community.
Continued success training and support:Year-round consulting offering business support along with sales and marketing programs keep your club operating smoothly.
Contact us today to learn more about why Gym ownership is the right investment.
What will you do differently during the second half of the year to improve your selling results in your gym? If you don't take time to think about what you'll do differently, you may not do anything different. Now that’s okay if you're happy with your year to date results. If however you'd like to do more during the second half of this year you'd better think about making some changes now.
One of the keys to raising the bar is effective sales planning. For most of us selling is fun and planning is not. Remember that selling success doesn't come
from doing what everyone else is doing. The most successful membership salespeople do the things that few salespeople take an interest in doing. There are two requirements for planning. First set aside some quiet time for creative thinking. Second, be sure to put your thoughts on paper.
At least once a year professional membership salespeople should dedicate a minimum of one-day to strategically think about their business. Don't be too quick to say you're already doing it. Most membership sales reps acknowledge they think about their gym and customers daily. When pressed however most will admit they don't have time to creatively think about blue sky scenarios that may happen a year from now. If you can't devote one solid day for unrestrained creative thinking, don't think about aiming for the stars. Your best bet is to wait for a shooting star to come your way.
Begin your planning process with these six critical questions. Direct these questions at your gym, your prospects, your members, and naturally your competitors. These questions will raise more questions and you should consider this process a success if you end up with more questions than answers. Here are the six questions.
1. Where are you are now? Where are you now relative to your sales results and selling skills in your gym? How's your performance? What kind of overall growth do you have in your business? Where are your competitors making inroads in your members? How well are you managing your time in your business? What are your biggest challenges and best opportunities for growth?
2. Where are you headed if you don't change anything? What's the implication for you if you don't acquire new skills? What happens to your overall performance next year? How will your prospects and members react to a strategy that is really based on a "more of the same" concept, especially when your competitors are becoming more creative in their approach?
With more work and less time available, how are you planning to manage next year when your business is expected to grow 10 percent across the board? If you can't handle the sales challenges and opportunities this year, how will you respond to the one’s you face next year?
3. Where should you be headed? Do you have specific personal and professional goals? Are these goals specific and clearly defined? Are they in writing? Do you have completion dates established? Have you made a commitment to read sales books and to subscribe to sales publications?
4. How will you achieve your objectives? You really can't "do" a goal or an objective. What you can and must do is create an action plan detailing how specifically you plan to achieve the goals you outlined when considering question three. For example, if your goal is to increase your sales by 12 percent, how specifically will you do it? How many “how’s” will it take to achieve your goal? Your goals define (what you want to achieve) and your strategies define (how specifically you’ll do it.) Without proper linkage between goals and strategies, your goals begin to look like dreams.
5. What are the specific details involved? The details referred to are the who, what, where, why, when, which, and how as they relate to initiating and implementing your strategies. Ben Franklin once said, "Small leaks can sink big ships." In gym sales, minor adjustments often create big impacts and higher sales.
6. What should you measure? Always measure what matters. One of my favorite sayings is "what gets measured gets done." To keep you on your stated course (objectives) how will you measure your progress? What key elements of success should your review monthly? Personal growth and development are often the result of careful measurement and evaluation. The difference between first-place and second place is often a very narrow margin.
These questions can make a significant contribution to your selling results, but only if you invest the time to ask them. The favorite day of the week for procrastinators is tomorrow. Action-oriented people, the real doers in life, recognize, if you focus your energy on today, tomorrow takes care of itself. The future is yours to live one-day at a time. The shape of your future depends on the foundation of your plan.
Are you planning your future today or waiting for tomorrow to do it? It's a clear choice and it's all yours.
Email us right now and I will be happy to send you our Plan-of-Action worksheet.
Health Club Sales Training is what we do best at FMC Sales Training Academy. Our powerful sales training program will motivate your sales force and generate greater profits. We’re the sales training leader in the health club industry.
Make your selling techniques work harder for you with a Fitness Management & Consulting sales training seminar.
Fitness Management & Consulting sales training programs deliver practical, ready-to-use selling techniques to generate better results for you and your health club. In each and every sales training seminar, you’ll uncover ways to increase your numbers by using fundamental selling techniques.
WHAT MAKES OUR TRAINING UNIQUE?
Completely customized to your club
Interactive, engaging for maximum results
Delivered at your club
Designed to your teams exact needs
Delivered by experienced trainer with 20+ years health club sales experience.
Our customized sales training seminars shorten the learning curve for your newest salespeople and put a new spark in your veterans.
Your team will derive long-term benefits from our powerful sales training seminars. Full-day and half-day seminars are available.
Sales Training Topics Include:
How to get club guests to buy faster
Eliminate the fear of prospecting
Getting more appointments
Eliminating price objections
How to get the Super Objective
How to differentiate yourself
Deepening rapport and trust with your guest
How to make a successful outgoing call
Benefits laced selling
Effective use of the Needs Analysis
How to get more point of sale referrals
Mastering the Telephone Inquiry
Controlling with questions
Understanding “decent boldness”
All forms used in the sales process
Membership Sales Manual
Sales training workbook
Email us today with a description of the seminar you would like conducted in your facility.
We provide services to anyone considering buying or selling a health club, fitness center or gym (independent or franchise). We also offer consultation services involving the operational aspects of a health club. We are happy to answer any questions about pricing and valuation issues, exit strategies, financing or anything else related to the acquisition or sale of a gym industry business. Call us today at 800-929-2898.
Selling gym and fitness businesses is what we do and we do it well - we offer complete advisory and brokerage services – all performed in a confidential manner. If you are thinking of selling, or even if you are just thinking about it, give us a call. There is no charge for consultation and the call is confidential.
It may not be time to sell or you may just be curious about what your fitness business is worth. However, there are also other reasons why a gym owner might require a business valuation.
Getting the highest price that the market will bring is important to anyone selling their business. We can’t tell you what that price is, but we can give you some guidelines on how to set a price.
We provide services to anyone considering buying or selling a health club, fitness center or gym (independent or franchise). We also offer consultation services involving the operational aspects of a health club. We are happy to answer any questions about pricing and valuation issues, exit strategies, financing or anything else related to the acquisition or sale of a gym industry business. Call us today at 800-929-2898.
Selling gym and fitness businesses is what we do and we do it well - we offer complete advisory and brokerage services – all performed in a confidential manner. If you are thinking of selling, or even if you are just thinking about it, give us a call. There is no charge for consultation and the call is confidential.
It may not be time to sell or you may just be curious about what your fitness business is worth. However, there are also other reasons why a gym owner might require a business valuation.
Getting the highest price that the market will bring is important to anyone selling their business. We can’t tell you what that price is, but we can give you some guidelines on how to set a price.
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